St Ives plc, and each of its subsidiary companies (which includes Tactical Solutions) are committed to protecting and respecting your privacy. This policy outlines the basis on which any personal information we collect from you, or that you provide to us, will be processed by us.
An Affiliate is a company or partnership that is not wholly owned by St Ives plc, but which is part owned or controlled by St Ives plc.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our website(s). This includes information provided at the time of registering to use any of our online services, subscribing to our newsletter or requesting any of our goods or services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our website(s)
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our website(s) and of the fulfilment of your orders.
When you visit our website(s), we may collect information about your computer, including your IP address (the unique address which identifies your computer on the internet), operating system and browser type, for system and website administration and to collect broad demographic information for aggregate use. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Website Traffic Monitoring
We may also obtain and compile or appoint third parties to obtain and compile on our behalf, details of your visits to our website(s) including, but not limited to, traffic data, location data, the resources that you access, weblogs and other communication data, whether this is required for our own billing or marketing purposes or otherwise. This data does not identify any individual but may identify organizations and we may use that information in managing our relationship with those organizations, for example, in considering how to develop the services that we offer them.