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Product Recall

We know that timing is everything

And, when it has to happen, it has to happen quickly.

Our product recall team are quick to respond and experienced at handling every possible recall situation. That means they know who to speak to and what processes to follow, with a variety of response times depending on your needs.

So, if you require a same day service, we’re on it.
Because when you need a product recall service, nothing is more important.

We ensure that your products are withdrawn from retailers, wholesaler outlets and distribution centres as required. We assist you in getting new products back into the supply chain and return your products when required for testing, evaluation and examination.

If your brand reputation is on the line then you need to know you have a team you can trust to get things done, quickly, efficiently and transparently.

That’s why we ensure that product recall situations are managed by a dedicated account handler using fully trained and employed sales personnel, equipped with the technological capability to provide you with live updates of the withdrawal as well as fully auditable evidence using our tablet technology.

Well, you wouldn’t have it any other way, would you?


Product Recall case studies

PACK’D – Promotion Compliance

Burtons Biscuits – Convenience

Innocent – Grocery

watch our relationships in action

Don’t just listen to us, hear what our customers have to say.

At Heinz we have worked with Tactical Solutions for the past 7 years and they have fully integrated within our business and clearly understand our needs. Tactical Solutions deliver exceptional results by utilising numerous levels of data, analysing to create meaningful data insight and being able to execute every day in the field to deliver insutry leading ROI. They work with us in true partnership and constantly strive to raise the bar higher and challenge our ways of thinkings and their ways of delivering in store to always do better.

Phil Jones
MD UK & Ireland Heinz