Product Recall

It’s unfortunate, but it happens

If your brand reputation is on the line through the occurrence of supermarket product recall, then you need to know about it immediately. You need a team you can trust to get things done, quickly, efficiently and transparently.

Our team are quick to respond with product recall solutions and are experienced at handling every possible store product recall situation. Through our product recall services, we speak to the right people and can pinpoint the best route to follow in order to resolve your individualised issue surrounding retail product recall, as best as we possibly can.

Our team is always on the ball

We ensure that your products are withdrawn from retailers, wholesaler outlets and distribution centres as required. We assist you in getting new products back into the supply chain and return your products when required for testing, evaluation and examination.

At Tactical Solutions, we ensure that product recall situations are managed by a dedicated account handler using fully trained and employed sales personnel. Equipped with the technological capability to provide you with live updates of the withdrawal, we can provide fully auditable evidence using our tablet technology to ensure a speedy, smooth and effective recall of your selected product.

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Representing the UK’s biggest brands

As one of the most successful field sales agencies in the UK, we work with a selection of the UK’s biggest brands in the retail and FMCG sectors.

We are committed to consistently delivering a measurable return on investment as well as educating key decision makers in store for a number of brands including Innocent, Birdseye, Quorn, Kellogg’s, Cussons, Inbev, Starbucks and Mars. Our team of experts understand the unique challenges of each of their clients and are able to tailor our services to suit an individual situation.

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